Privacy policy

Company's data 

Flamberta Yevheniia Furman

NIP 6793251667

REGON 521947064

Contact +48798331457

Adres Henryka Kamieńskiego 1, 30 -644 Kraków

The administrator of personal data is Flamberta Yevheniia Furman 

The privacy policy describes how our online flower shop, hereinafter referred to as the "Store", collects, uses and protects your personal data when you use our website and make purchases in our Store.

We take the protection of your personal data very seriously and are committed to complying with the requirements of the European Union's General Data Protection Regulation (GDPR).

What personal data do we collect and why do we collect it

By using the flamberta.com service, the user agrees to provide the data of the sender and recipient, necessary to complete the order. This personal data will be processed in accordance with Article 6 of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data. When the user makes a purchase in our Store, we ask for information, including name and surname, billing and shipping address, e-mail address, phone number, payment or credit card information, name and surname and address of the recipient, their phone number. We will use this information for the following purposes:

To fulfil your order

Sending information about your account and order

Responding to your inquiries, including returns and complaints

Payment processing and fraud prevention

Compliance with legal obligations, such as tax calculations

Improving the store offer

Marketing of our own products

Direct marketing, consisting of the analysis of data regarding, for example, subpages to the passiflora.com.pl service

Analysis of customer preferences or interests

Sending marketing information if you agree to receive it.

When browsing our website, we collect the following information:

Reviewed products: we will use this information to, for example, show you recently reviewed products.

Location, IP address and browser: we will use this data to estimate taxes and shipping costs.

Shipping address: We will ask you for your address so that we can, for example, estimate shipping costs before placing and sending your order!

We will also use cookies to track the contents of your shopping cart as you browse our site.

Generally, information is stored for as long as we need it for the purposes for which we collect and use it, and we are not legally obliged to store it. Personal data processed for the purpose of entering into or performing a contract and fulfilling the legal obligations of the Administrator will be stored for the duration of the contract and for a necessary period after its termination for the purpose of after-sales customer service, such as processing requests for handling complaints; ensuring that any complaints received by email flamberta22@gmail.com are considered; fulfilling the legal obligations of the Administrator, such as compliance with tax and accounting regulations. We will also store comments and reviews if you choose to write them.

Collection and use of your personal data

-We may collect your personal data when you visit our site and use our Store, including information such as your name, email address, shipping address, phone number and payment information.

– We use your personal data to process and fulfill your orders, as well as to provide you with information about our products and services that may interest you.

– We do not share your personal data with third parties without your consent, except when it is necessary to process and fulfill your orders (for example, to deliver goods or process payments). We may also disclose your personal data if it is necessary due to legal regulations or the protection of our rights and interests.

-We may use the information we receive from you to provide our services and improve the quality of our Store, including improving the functionality of the service and streamlining the ordering process.

Cookies

– Our Store uses cookies and other technologies to collect information about your interaction with our website and to improve the use of our Store.

– We may use cookies to collect information about your personal preferences and permissions and to support our authentication and security processes.

– We may generate website visit statistics using marketing tools such as Google Analytics.

-We may use other technologies, such as tracking pixels, to obtain information about how the user interacts with our Store.

- The user can block cookies in their browser and delete cookies that have already been created. You can read more information about cookies used in Google remarketing at www.google.com/policies/technologies/cookies/

Link to Cookie Policy

Who we share your data with

We share information with